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Can I Do My Own Backups? Yes, This option in your Control Panel allows you download a compressed file that contains the... Do you allow CGI to run on your servers? We do allow running of cgi scripts on the servers, however they must conform to our acceptable... How Do I Password Protect Directories? The Password Protect Directory feature in your Control Panel allows you to restrict access to a... How can I check disk storage and traffic quotas for my website? Log into cPanel Enter your Login Name and Password The home page will give you the disk storage... How do I access my control panel? http://yourdomain.com/cpanel/ (Replace yourdomain.com with your actual domain name and login in... How do I create a custom error pages? Error pages are served to Internet users when any one of a variety of errors occur, such as when... I forgot my Cpanel password. What do I do? We understand accidents do happen. If you ever forget your password, please submit a support... My server is down. Who do I contact? Use this form to contact Tech Support 24/7. What DNS Servers Should I Use? We run our own DNS servers: This information is provided in the Welcome Packet emailed after... What are CGI scripts? CGI (Common Gateway Interface) is a standard for running external programs from a Web server. CGI... What are all the files and directories in my home directory? public_html Your web directory. Place all html web files here. public_ftp Your anonymous ftp... What are subdomains and how do I create them? When you create a subdomain, a directory with the name of the subdomain is created inside the... What domains do you support? We support all domains, including foreign domains. What happens if I exceed my bandwidth? If your bandwidth exceeds your limit then your index page will show Bandwidth Alert you can email... What information and server paths do I need to run a CGI script? You will need to activate the CGI Wrap script. The CGI Wrap script creates a scgi-bin folder at... What is SSH? SSH is similar to telnet, but it's more secure. It uses high level encryption and compression to... What is SSI? Server Side Includes When using a UNIX system it is sometimes necessary to enable certain HTML... What is SSL? Secure Socket Layers provide a means for submitting encrypted data via the web. SSL works based... What is bandwidth? Bandwidth is the term used to measure the amount of data being transferred from your web space.... What is the correct path to perl(and other programs)? Perl: /usr/bin/perl Send Mail - /usr/lib/sendmail Date - /bin/date What is virtual hosting? Virtual Hosting is where multiple web sites (www.domain.com) are served off the same physical... Where are my raw log files? They are located within your control panel. Login and click "Statistics -> Download Raw Access... Where can I view my website statistics? Log into cPanel, enter your login name and password, click on Webalizer. Webalizer is a more... Why can't I create sub-domains? If you receive an error when creating sub-domains, open a ticket and request for sub-domains to...
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